Plant Guarantee Policy
Plants and Merchandise are Guaranteed 100%
- HARDY TREES & SHRUBS – 1 year
- ALPINES, ROSES & ROSE TREES – 60 days
- PERENNIALS & VINES – September 1st of the year purchased.
- TROPICAL, HOUSE & WATER PLANTS – 60 days
- HARDGOODS & GIFT MERCHANDISE – 60 days
- Annuals & Replacement Plants are not guaranteed.
- Clearance Items are final sale.
- Return of saleable plants & merchandise with a store receipt will be issued a refund using the payment method tendered. There is a waiting period on all checks.
- Return of material over $150, paid for by cash or check, will be refunded by mail.
- Any return of unsaleable plants & merchandise with a store receipt will be issued a store credit at the purchase price.
- No refunds will be issued without a receipt.
- Holiday Merchandise must be accompanied by the original receipt and sales tag for return. All returns must be in saleable condition.
- NO return or price adjustments will be allowed after December 10th.
- Merchandise returned will receive a refund by method paid.
- Holiday Merchandise accompanied by a gift receipt will be issued a store credit only.
Ray Wiegand’s reserves the right to alter or void these policies at any time.